Frequently Asked Questions

Why do I need to confirm that I'm over 13 to sign up?

Because of The Children's Online Privacy Protection Act of 1998 aka "COPPA".

Basically, there's a whole bunch of extra stuff we would need to do to have users under the age of 13, including getting explicit parental consent to let someone under 13 create an account, and a whole bunch of extra recordkeeping and compliance stuff that we just aren't setup to do. If you've ever wondered why so many sites disallow signups for people under 13, this is why.


How do I setup a contact form on one of my pages?

To make a contact form, create a form element, and set the action attribute to /contact and the method attribute to post. The opening tag should look like this: <form action="/contact" method="post"> Once you've done that, give it any input fields you like. The contents of every input field with a name attribute will be sent to you in an email whenever someone submits the form.


Can I make a custom 404 page for my site?

Yup, you sure can! Just set the path to /404 and that page will automatically be where people are sent if they try to go to a page on your site that doesn't exist.


Can I make a custom "Your message was sent" page to tell people when they've successfully sent me a message from a contact form?

Yup! Just set the path to /your-message-has-been-sent and that page will automatically be where people are sent after submitting a contact form on your site.


Can I have more file storage space?

Probably! Use the contact form to request more space on your account (make sure to tell us how much you want) and as long as the amount you need isn't enormous and it doesn't look like you're just using SiteGarden for free online file storage, we usually grant these requests.


Can I make a custom "Your message was sent" page to tell people when they've successfully sent me a message from a contact form?

Yup! Just set the path to /your-message-has-been-sent and that page will automatically be where people are sent after submitting a contact form on your site.